01 · HONESTY
Tell you not to fix it
If your appliance is older than 12 years and the fix is more than half a new one, Jesus will say replace. No diagnostic charge.
ABOUT
One shop.
One owner. Five-star
service.
NextGen has been fixing appliances in the Wenatchee Valley since 2017. Still here. Still answering the phone.
THE LONG VERSION
Jesus bought a van in '17.
That's the whole origin story.
One van, one toolbag, one flip phone. Nine years later the phone changed, the van got newer, and the toolbag looks about the same. Jesus didn't set out to build an appliance repair empire. He set out to fix your fridge before your milk went bad.
No franchise. No subcontractors. The person who answers the phone is the same person who shows up at your door and runs the diagnostic. When he says he'll be there by 2pm, he means it — because if he's late, he has to drive past your house tomorrow and explain himself.
Flat $79 to come look at it. If the repair makes sense, that $79 comes off the bill. If it doesn't — if a 16-year-old washer is going to cost $520 to fix and a new one is $680 — Jesus will tell you to buy the new one, and won't charge the diagnostic. That's the deal.
JESUS · OWNER
"If you're paying for a repair, you should know the name of the person doing it, and what their truck looks like when it pulls up. It's not a lot to ask."
THE OWNER
The person who
will be in your kitchen.
Jesus
OWNER · LEAD TECHNICIAN
9 YEARS · SINCE 2017
Jesus started NextGen in 2017 with one van and a flip phone. He's run every repair, trained every vendor relationship, and signed every invoice since. He picks up the phone. He quotes the price. He fixes the appliance.
EPA
608 Certified
5.0★
Google rating
9y
In the valley
02 · ON TIME
15 minute arrival window
You get a text when Jesus is 15 minutes out. If he's running late, he'll say so.
03 · WRITTEN DOWN
Quote before work starts
No open-ended hourly clocks. You see the price before anything gets unscrewed. If it goes sideways, you hear about it before the bill grows.